ClickOptions Privacy Policy

At ClickOptions, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform and/or website (the “Platform and/or the Website”). It also outlines your rights under applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and other applicable data protection laws in the jurisdictions to the maximum extent possible.

By creating an account or using the Platform and/or the Website, you agree to the practices described in this Privacy Policy.

2.1 Information You Provide

When you register or use our services, we may collect:

• Contact details (name, email, phone number).
• Identity verification documents (government-issued ID, passport, driver’s license).
• Biometric data (live selfie or liveness check).
• Proof of address (utility bill, bank statement, government correspondence).
• Financial information (for Source of Funds/Wealth checks).

2.2 Information We Collect Automatically

• Device and browser information.
• IP address and geolocation.
• Usage data (pages visited, actions taken on the Platform).
• Transaction and trading activity.

2.3 Information from Third Parties

• Identity verification providers (e.g., Veriff, SumSub).
• Custodians (e.g., Fireblocks, Copper, Cobo, ClearLoop) who provide on-chain AML/KYT screening.
• Public sources and sanctions/PEP databases.

We use your personal information to:

• Verify your identity and meet AML/CTF obligations.
• Process deposits, withdrawals, and trades.
• Monitor activity to detect fraud, money laundering, or prohibited conduct.
• Communicate with you about your account, security, and product updates.
• Improve our services and user experience.
• Comply with legal and regulatory requirements.

We will never sell your personal data to third parties.

We may share your information with:

• Verification providers (Veriff, SumSub) for KYC checks.
• Custodians (Fireblocks, Copper, Cobo, ClearLoop) for AML/KYT screening.
• Service providers who help operate the Platform (IT, analytics, cloud hosting).
• Regulators and law enforcement, when legally required or to comply with AML/CTF obligations.
• Affiliates and partners where you consent to such sharing (e.g., referral programs).

We keep your information only as long as necessary:

• Identity verification and transaction data: minimum 5 years after account closure, as required by AML laws.
• Marketing preferences: until you withdraw consent.
• Other data: for as long as needed to provide services or comply with legal obligations.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your data (subject to AML/legal retention obligations).
• Restrict processing in certain cases.
• Data portability (receive your data in a usable format).
• Opt-out of marketing communications at any time.

To exercise these rights, contact us at: privacy@clickoptions.ai

We use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You can control cookies through your browser settings, but some features may not work properly without them.

See our Cookie Policy for details.

We use industry-standard measures to protect your information, including:

• Encryption of data in transit and at rest.
• Secure data storage with trusted third-party providers.
• Access controls limiting who can see your data.
• Regular audits and security monitoring.

However, no system is completely secure. You are responsible for keeping your login credentials confidential.

As a global platform, we may process and store your information outside your home country. Where data is transferred internationally, we use safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms to protect your data.

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date above and notify users where appropriate.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: privacy@clickoptions.ai

Address: Gamma Desk S.A, World Trade Center 200-B, Suite 87, Calle 53 Este, Marbella, Ciudad de Panama, PA, Republica de Panama