Terms of Service
1. Introduction
1.1 These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client”, “User”, “you”) and ClickOptions (“Gamma Desk S.A., registration number 155773887, incorporated in Panama”, “we”, “us”), governing your access to and use of the ClickOptions platform and/or website, including related services, content, applications, and tools (collectively, the “Platform and/or the Website”).
1.2 BY ACCESSING, REGISTERING AN ACCOUNT, OR USING THE PLATFORM AND/OR THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MUST IMMEDIATELY CEASE ALL USE.
1.3 These Terms incorporate, and you agree to comply with, the following additional policies, which form an integral part of this Agreement:
2. Eligibility
2.1 You represent and warrant that:
- You are at least 18 years of age and have full legal capacity.
- You are not subject to any sanctions administered by the United Nations, the European Union, the United States, the United Kingdom, or other relevant authorities.
2.2 The Company reserves the right, in its sole discretion, to refuse, restrict, or terminate access to the Platform and/or the Website if you fail to meet the eligibility criteria or if your participation poses legal, regulatory, or reputational risks.
3. Account Registration & Verification
3.1 To use the Platform and/or the Website, you must complete the registration process. You agree to provide accurate, complete, and up-to-date information.
3.2 Verification requirements are described in the KYC/AML Policy. These include, without limitation:
- Initial Onboarding (deposit cap, no withdrawals),
- Standard Verification (government-issued ID, live selfie, proof of address), and
- Institutional Verification (corporate documentation and beneficial ownership checks).
3.3 THE COMPANY RESERVES THE RIGHT, AT ITS SOLE DISCRETION, TO DELAY, WITHHOLD, FREEZE, OR TERMINATE ANY ACCOUNT OR TRANSACTION UNTIL ALL REQUIRED VERIFICATION STEPS ARE COMPLETED.
4. Deposits, Withdrawals & Custody
4.1 Users may deposit digital assets into the Platform and/or the Website, subject always to verification requirements.
4.2 Withdrawals will only be enabled upon successful completion of the applicable verification tier as set out in the KYC/AML Policy.
4.3 All client assets are held with independent third-party custodians, as further described in the Custody & Safeguarding Disclosure. The Company is not itself a custodian.
4.4 Deposits made before completion of verification may be placed in pending status. In the event verification fails or the user is determined to be ineligible, the Company may, at its sole discretion, return any untraded balance to the original source wallet.
5. Trading Rules
5.1 The Platform and/or the Website provides access to trading in digital asset derivatives, including, without limitation, options, futures, and spot products.
5.2 Trading specifications, contract sizes, settlement, and expiry rules are published on the Platform and/or the Website and form an integral part of these Terms.
5.3 YOU ACKNOWLEDGE AND AGREE THAT TRADING IN DIGITAL ASSETS AND DERIVATIVES INVOLVES A HIGH DEGREE OF RISK, INCLUDING THE RISK OF TOTAL LOSS OF CAPITAL.
5.4 By engaging in trading, you confirm you have read, understood, and accepted the Risk Disclosure Statement, which is incorporated by reference.
6. Fees & Commissions
6.1 The Company charges trading fees as disclosed on the Platform and/or the Website. Such fees may be updated at any time in the Company's sole discretion.
6.2 Affiliate commissions are governed by the Affiliate Terms & Conditions. The Company reserves the right to withhold, adjust, or claw back commissions in the event of suspected fraud, wash trading, self-dealing, or breaches of AML obligations.
7. Reverse Solicitation
7.1 The Company reserves the right to determine, at its sole discretion, whether a jurisdiction is prohibited.
8. Risk & Liability
8.1 THE COMPANY DOES NOT GUARANTEE UNINTERRUPTED ACCESS TO THE PLATFORM AND/OR THE WEBSITE, NOR DOES IT GUARANTEE ANY PROFIT OR OUTCOME FROM TRADING ACTIVITIES.
8.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR LOSS OF DATA.
8.3 THE COMPANY'S AGGREGATE LIABILITY FOR DIRECT DAMAGES ARISING UNDER THESE TERMS SHALL BE LIMITED TO AN AMOUNT EQUAL TO SIX (6) MONTHS OF FEES ACTUALLY PAID BY THE USER TO THE COMPANY IN CONNECTION WITH THE PLATFORM AND/OR THE WEBSITE.
8.4 Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
9. Complaints & Dispute Resolution
9.1 Users may submit complaints in accordance with the Complaints & Dispute Resolution Policy.
9.2 Any disputes that cannot be resolved amicably shall be referred to arbitration or competent courts in the governing jurisdiction, as specified in Section 11.
10. Termination & Suspension
10.1 The Company may, without prior notice, suspend or terminate your account if you:
- Fail to complete verification,
- Engage in suspicious or unlawful activity, or
- Breach any provision of these Terms.
10.2 Users may request account closure, subject to completion of all pending obligations and AML checks.
11. Governing Law
11.1 These Terms shall be governed by and construed in accordance with the laws of the Republic of Panama.
11.2 By using the Platform and/or the Website, you agree to submit to the exclusive jurisdiction of the courts and/or arbitration panels of such jurisdiction, except where otherwise required by applicable law.